As the historical CRM solution of SAP, it contains a great variety of functionalities and a high extensibility. This solution supports your sales, service and marketing processes. It enables you to retain your customers, win more business, and provide your customers with the help they need, when they need.
A complete CRM solution in SaaS mode (Software as a Service), quick to implement and simple to use. With its two main modules, SAP Sales Cloud and SAP Service Cloud, containing pre-defined processes following the best practices of these domains, SAP Cloud for Customer ensures a quick Go Live and an easy user adoption.